Appreciation2

Dear , I’m the senior UNIX Admin at Acxiom and have been dealing with one of your team; Krishna on the case detailed below. We have been extremely impressed by his quick turnaround once he took up the case – this issue had previously been “stalled” due to a disconnect between our teams. What impressed me was not his technical knowledge (although he did appear very knowledgeable) – but his understanding of our situation and the fact he took ownership of our issue and pushed it to a successful resolution. This is very welcome these days – and not common across all vendors and left a good impression of HP! Many thanks. Stewart