Saturday, July 7, 2012

Appreciation 12

I would like to commend Krishna K for his very helpful and patient handling of this case. His advice has been very helpful in resolving this issue and enabled me to understand an additional issue that has been confounding me for a while. Regards,

Apprecition 12

This is rajagopal mailing you. Mr. Krishna Murthy – Technical Solution > Consultant gave us a excellent support for resolving this issue. > Thanks for his extensive support which helped us to proceed further in > our support project.

Apprecaition 11

Hello xxx This is to formally commend the professionalism and expert support delivered by KRISHNA K. He did not only resolve the issue, he also took the time to explain every step thereby ensuring knowledge transfer. We also appreciate the fact that he tailored his responses to our environment. His promptness and respect for our opinion is highly appreciated. This is the type of support we expect from HP. As a customer, I am highly satisfied.

Appreciation 10

While working with Krish on this case he showed prompt response as well as keeping me up to date on all issues. His emails requesting information were clear and easy to follow. His initiative to pass on the case to the higher tier support was also appreciated.

Appreciation 9

Hi Krishna, I'd like to thank you for your assistance with the issues we were experiencing. Your knowledge was invaluable in resolving the issues with Ignite. I'd also like to thank you for your pro active approach in chasing to obtain a speedy resolution. Thanks M.

Appreciation 8

I recently worked with Krishna, xxx on the above cases regarding TiCAP usage. I would like to let you know that I found them to be very helpful and knowledgeable on this subject. This could have been a very difficult case in terms of the large timescale it covers, however, the support they provided was excellent and the call was resolved very quickly and efficiently. Regards, Lee

Appreciation 6

Hi, I’d like to thank Krishna K for the handling of ticket in Subject. For his quick ownership, finding correct QXR and explanation of the strategy for HP-UX patching. Regards, Vladimir Drzik

Appreciation 7

Hi Krishna, I'd like to thank you for your assistance with the issues we were experiencing. Your knowledge was invaluable in resolving the issues with Ignite. I'd also like to thank you for your pro active approach in chasing to obtain a speedy resolution. Thanks M.

Appreciation5

Hello xxxx, Recently we worked with Krishna above case and following is our recommendation • A very valuable resource you have. I want to take a moment to appreciate the excellent technical support provided by Krishna. He was very patient, pleasant, helpful and had a deep knowledge of the subject matter. He is really an asset to your company. • He provide us some brilliant support and resolution towards the above cases. • He is knowledgeable and communicates well. I enjoyed working with him during the case. This is to formally commend the professionalism and expert support delivered by Krishna. He did not only resolve the issue, he also took the time to explain every step thereby ensuring knowledge transfer. His promptness and respect for our opinion is highly appreciated. This is the type of support we expect from HP. As a customer, I am highly satisfied.

Appreciation 4

Hello xxx I am UNIX team lead working with xxxx Corporation in , USA. I had opened CASE:xxxxx for some compliance related questions. This was extremely time sensitive. That morning I called HP support and I get chance to interact with Krishna . I have nothing but all positive things to say about my experience calling HP. This was my first time call in absence of SME from the team but I did receive a lot of comfort and confidence from Krishna to address the issue together. He worked with me as team and answered the concern exactly. He also did send me follow-up mail conversation which was extremely important to document with audit to close the compliance task. He is really valuable asset in your team."

Appreciation 3

Hello Recently we worked with Krishna above case and following is our recommendation • A very valuable resource you have. I want to take a moment to appreciate the excellent technical support provided by Krishna. He was very patient, pleasant, helpful and had a deep knowledge of the subject matter. He is really an asset to your company. • He provide us some brilliant support and resolution towards the above cases. • He is knowledgeable and communicates well. I enjoyed working with him during the case. Thanks & Regards

Appreciation2

Dear , I’m the senior UNIX Admin at Acxiom and have been dealing with one of your team; Krishna on the case detailed below. We have been extremely impressed by his quick turnaround once he took up the case – this issue had previously been “stalled” due to a disconnect between our teams. What impressed me was not his technical knowledge (although he did appear very knowledgeable) – but his understanding of our situation and the fact he took ownership of our issue and pushed it to a successful resolution. This is very welcome these days – and not common across all vendors and left a good impression of HP! Many thanks. Stewart

Appreciation1

Subject: FW: Issue with LVM configuration on a clustered VG, Hi there, With regards to the above case, I would be grateful if you would pass on my thanks to all the engineers specially Krishna who worked for several hours to help me out with the issue. They were very helpful, knowledgeable and worked brilliantly as a team to help resolve the problem. Excellent service! Regards, Julia