Saturday, July 7, 2012

Appreciation 4

Hello xxx I am UNIX team lead working with xxxx Corporation in , USA. I had opened CASE:xxxxx for some compliance related questions. This was extremely time sensitive. That morning I called HP support and I get chance to interact with Krishna . I have nothing but all positive things to say about my experience calling HP. This was my first time call in absence of SME from the team but I did receive a lot of comfort and confidence from Krishna to address the issue together. He worked with me as team and answered the concern exactly. He also did send me follow-up mail conversation which was extremely important to document with audit to close the compliance task. He is really valuable asset in your team."

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